top of page


Revolutionizing Customer Service: Insights from 400 CS Professionals on the Future of Customer Suppo
In the realm of customer service, the rapid advance of Artificial Intelligence (AI) is fundamentally reshaping the way support teams...
Bar Gedalyahu
Sep 25, 20233 min read


Unleashing the Power of Bots 🤖 and Brains 🧠: A Winning Formula for Exceptional Customer Service 🤩
In the ever-evolving landscape of customer service, a fundamental question is emerging: What does the future hold for support in the age...
Bar Gedalyahu
Sep 25, 20233 min read


Unveiling the Customer Service AI Landscape: 2023 Report
Customer service is undergoing a seismic transformation, driven by the rapid advancements in Artificial Intelligence (AI). Businesses,...
Bar Gedalyahu
Sep 25, 20233 min read


The Ultimate Customer Support Tech Stack for 2023: A Comprehensive Guide
In today's fast-paced business landscape, customer support has become more critical than ever. However, many support teams are grappling...
Bar Gedalyahu
Sep 25, 20232 min read


Actionable Advice from CX Expert Jim Tincher on Proving Customer Experience Program Success
Customer experience (CX) has become a critical driver of success. However, while the importance of CX is widely recognized, many...
Bar Gedalyahu
Sep 25, 20233 min read


The Winning Strategy: Insights from CX Executive Marbue Brown on Customer-Obsessed Companies
In the world of business, customer satisfaction is often considered a top priority. Companies strive to be customer-centric,...
Bar Gedalyahu
Sep 25, 20233 min read
bottom of page