How our project with Wifly achieved 51% self-service inquiry resolution

Discover how our collaboration with Wifly drove a 51% self-service inquiry resolution rate within just 30 days. We empowered Wifly, an innovative travel communications provider, to revolutionize their support system. By transitioning to Intercom, we streamlined processes, harnessed customer data for tailored interactions, and swiftly tackled technical glitches. The result? Over half of all interactions now resolve through self-service, showcasing the potency of strategic implementation. Explore the case study for insights on how we achieved this feat:

• Seamless Intercom integration

• Personalized conversational funnel

• Rapid optimization

​Witness how Wifly transformed customer support into a satisfaction powerhouse. Download the case study now.