In today's dynamic business landscape, customer satisfaction is a paramount goal for any organization. Rune Rødbro, Chief Success Officer...

The rapid advancements in generative AI, exemplified by the groundbreaking launch of ChatGPT, have catapulted AI into the spotlight of...

In an era where customer service has predominantly been transactional, a seasoned technology sector professional with over 35 years of...

The advent of AI-powered chatbots, especially the new generation of chatbots like ChatGPT, has raised significant discussions about their...

The introduction of Fin, our AI chatbot, has brought a wave of excitement and curiosity. During a recent webinar, we had the opportunity...

The customer service landscape is evolving, and AI chatbots are at the forefront of this transformation. According to recent research,...